Purpose
Use this article to understand account identification within the Moniker platform.
Before You Start
Account numbers are no longer used as the primary account identifier.
Account Identification
Following the platform migration, account numbers were deprecated.
Your registered email address is now the primary identifier for your account.
Expected Result
You can use your account email address for authentication and support requests.
Frequently Asked Questions
I need my account number for Support.
Support can identify your account using your registered email address.
Is my account number still active?
Legacy account numbers are no longer required for account management.
Contact Support If
- You are unable to identify the account email address.
- You need assistance locating account information.