Sub Accounts at the New Moniker & Usage Examples, Ideas

After your Moniker account upgrade, you will notice a difference in the Sub User functionality available previously. This article explains the differences between our previous and current setup, and how you can use our new capabilities to manage your domains more effectively.


1. Naming:

  • Previously called Sub User
  • Now known as Sub Account (we’ll refer to this as we go further in this article) located under My Account


2. Functionality



Customers had the ability to create Sub Users with strict controls like login approvals and role-based functions such as billing, admin etc. These Sub Users did not have an associated email address and were fully dependent on the main account for access. 



The New Moniker Sub Account system provides you the ability to assign access rights and permissions to individual domains in your account.  You can use this ability to give specific permissions to another Sub Account so they can perform any of these functions:

  • Domain Management actions such as transfer in or out, access an authorisation code or renew a domain
  • DNS Management actions such as change Name Servers for a domain, edit a zone or update email forwarding
  • Web Hosting actions such as accessing the hosting panel


The New Moniker Sub Account system is a one-way system - a user only sees domains that you have given them access to.

To setup a Sub Account or update their permissions please follow the instructions here. 

3. Setup Details 


  • You were required to provide a username and could create a Sub User without an email address
  • Sub Users could login into your Moniker accounts and perform role-based functions e.g.: billing, admin etc.
  • Every time a Sub User attempted to login; the main account owner would receive a verification code that the Sub User had to enter before accessing the account
  • Sub Users could create other Sub Users. This functionality was limited to the main account owner
  • Sub Users were restricted from performing the below actions: 
    • Updating payment methods
    • Updating of account balance
    • Resetting the password of the main account
    • 2FA management
    • Management of IP whitelists
    • Updating Account settings



  • Any Moniker customer can create multiple Sub Accounts. You can find detailed instructions to do this here 
  • You are required to provide a unique email address when creating a Sub Account. This email address cannot already be in use by another Moniker customer
  • As a part of the Sub Account creation you will need to select the permissions you’d like to grant to this Sub Account
  • Once created, the email address associated with the Sub Account will get their login details via email
  • Depending on the selected permissions, the Sub Account owner can log in using their details and manage domains they’re permitted to 
  • The main account owner can select one or multiple Sub Account(s) they’ve created to manage parts of a domain including: 

    • Update Whois, domain contact details
    • Update DNS List
    • Configure URL Forwarding
    •  Configure Email Forwarding
    •  Change auto-renewal flag
    •  Cancel transfer
    •  Resend initial authorization email for transfers
    •  Setup hosts, nameservers
    •  Push domains
    •  Lock or unlock domains
    •  See, update EPP Auth Info
    •  Configure DNS records
    •  Enable, disable private Whois
    •  Change tag (for .uk domains only)
    •  Change DNSSEC settings
    •  Web hosting management
    • A Sub Account can create other Sub Accounts.


4. How You Can Use Sub Accounts with Examples?

Here are a few examples of how our new Sub Account functionality can help you manage your Domain Portfolio. 

  1. Lease or lend a domain – Give another user access to the DNS management of a domain so that they may make use of it whilst you retain full control of the name
  2. Have someone build and administer your website – Purchase a webhosting package and then provide access to another user so that they may setup the hosting on a website they have built for you
  3. Allow an assistant to manage your portfolio – Provide Domain Management permissions for a section of, or your entire portfolio, to an assistant so that they may make updates and renew your domains on your behalf