For automatic payments, only the account balance or a credit card that is stored on file can be used as the payment method.
When making an automatic payment, the system will prioritise using the account balance if the remaining balance is equal to or greater than the amount due on the invoice. This ensures that available funds in the account are utilised first before charging the credit card.
To add funds to your account balance, you can use one of several payment methods including a credit card, bank transfer, or PayPal. These options provide flexibility for topping up your balance to cover future payments.
If you need to update your credit card information, please navigate to the My Account section, then select Manage Billing Details, and finally go to Stored Debit/Credit Cards. This path allows you to access and modify the payment details securely.
Within this area, you have the option to add a new credit card. The card you add will be used for automatic renewals of your services and can also be selected for manual payments when necessary. Keeping your card information up to date helps ensure uninterrupted service.