Purpose
Use this article to request the withdrawal of prepaid funds from your Moniker account.
Before You Start
Withdrawals cannot be completed directly through the customer portal.
Request a Withdrawal
- Contact Moniker Support.
- Provide:
- Account email address
- Withdrawal request
- Amount requested
- Any additional information requested by Support
- Await review and confirmation.
Expected Result
Your withdrawal request is reviewed by the Support Team.
Important Information
Additional verification may be required before funds can be released.
Frequently Asked Questions
Can I withdraw funds online?
No. Withdrawal requests must be reviewed manually.
How long does a withdrawal take?
Processing times vary depending on account verification requirements.
Contact Support If
- You need to withdraw prepaid funds.
- You require an update on a withdrawal request.