I Can't Find My Domain to Renew

 

Purpose : Use this article to locate domains that are eligible for renewal.

Before You Start

Domains approaching expiration may appear in different sections depending on their status.

Where to Look

Active Domains

Navigate to:

Domain Management → My Domains

Expired Domains

Navigate to:

Domain Management → Expired Domains

Pending Renewals

Navigate to:

Billing or Renewal Orders

Troubleshooting

IssueCauseResolution
Domain missingDomain expiredCheck Expired Domains
Domain missingDifferent accountVerify account login
Renewal unavailableDomain already renewedReview renewal orders

Contact Support If

  • The domain cannot be located.
  • The domain appears to be missing from all sections.